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QuickCert's CCNA Voice Certification (640-461 ICOMM 8) meets the needs of IT professionals who are responsible for administering voice networks. It confirms an individual's skills for specialized job roles such as Voice Engineer, Voice Manager and Voice Technologies Administrator. This certification validates skills with VoIP such as IP PBX, IP telephony, handset, call control, voicemail and develops competency in the solutions Cisco utilizes in its Voice infrastructure.

QuickCert's curriculum includes the knowledge of the components, functionalities and features of Cisco Unified Communications solutions. The course materials also provide the knowledge needed to perform various tasks on Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Presence.

QuickCert provides you with a state-of-the-art training course that is guaranteed to prepare you for your exams and a successful career. With our instructor-led, hands-on training, you will be fully prepared to reach your goal of becoming a Cisco Voice professional.

Not sure what course is right for you? 
Contact one of our Career Advisors at 888.840.2378 for assistance.

Your QuickCert Cisco Voice Certification: 640-461 ICOMM 8 - Cisco Networks Training Package Includes:

Delivery Format	Instructor Led Modules	Hardbook Supplement	eBook	Practice Exam Simulator	Exam Pass Guarantee
DVDs or online

Exam Pass Guarantee - Learn More

Free Product Upgrades

Toll Free Educational Support

Compatibility with:
98 | 2000 | ME | XP | 2003| Vista | Windows 7 | Windows 8

 

Hear What Our Customers Are Saying...

“I’m 100% satisfied with QuickCert’s training program. I love that it’s broken into manageable sections.   This is an all-inclusive training solution… they give you the manuals, the lectures broken into short segments, and practice tests that really mirror the actual tests I’ve taken. I plan to renew my membership!!”

— Karen S., Network Administrator, Calabasas, California

With QuickCert's cutting-edge Cisco CCNP BCMSN computer-based training course, students will learn from real-world scenarios taught by our expert instructor,
Steve Dugan.

Questions?  Contact one of our Career Advisors at 888.840.2378 for assistance or email sales@quickcert.com.

Cisco Voice Certification: 640-461 ICOMM 8s Course Curriculum

640-461: Cisco Voice Certification: ICOMM 8

 

Section 1 - Program Introduction

Cisco Unified Communications v8
VOIP Concept
CUC Manager
Section Summary

Section 2 - Voice Essentials

VOIP Overview
Section Summary

Section 3 - Planning Considerations

Operating System Interaction
Licensing Discussion
3-1 Basic Configuration Process
Section Summary

Section 4 - User Administration

User Privileges
LDAP-Demo Introduction
4-1 Managing Users
Section Summary

Section 5 - Basic Features

Cisco IP Phone Overview
5-1 Phone System Configuration
Class of Control
Partitions
5-2 Partitions and Calling Search Spaces
Media Gateway Control Protocol
5-3 Media Gateway Control
5-4 CME Web
Section Summary

Section 6 - Media Resources

Conferencing
6-1 Conferencing, Ad Hoc and Meet Me
6-2 Configuring Router Resources
Music on Hold
6-3 Music on Hold
Media Resource Management
Section Summary

Section 7 - Tools and Plug-ins

Tools Overview
7-1 CUCM Tools
Section Summary

Section 8 - Troubleshooting

Voice Discussion
Flowchart and Key Points
Section Summary
Certification
Program Summary
Lab Guide - Introduction
Unity Voice Mail System
Auto Quality of Service
Phone Demonstration

Questions?  Contact one of our Career Advisors at 888.840.2378 for assistance or email sales@quickcert.com.

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