GET IN THE LEAD - get certified today! Experience the benefits of classroom learning - anytime, anywhere! QuickCert's expert instruction and multi-media courses are to get you certified - or your money back! Read why successful professionals choose QuickCert >

Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) credential validates the knowledge and skills required to deploy and support the Windows Vista operating system. QuickCert's upgrade courseware for the MCITP: Enterprise Support Technician will arm students with knowledge on deploying, managing security, and troubleshooting network issues on the new Windows Vista Operating System.

QuickCert's 70-621 class teaches MCSDT students how to install, upgrade and configure the Windows Vista operating system as well as how to support end-users with network connectivity, security, application installation, and compatibility issues and logon problems.  It also teaches how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications. 

This course is relevant for individuals currently holding the MCDST certification.  When you pass Exam 70-621 UPG: Upgrading Your MCDST Certification to MCITP Enterprise Support, you complete the requirements for the following certifications:

-Microsoft Certified IT Professional: MCITP- Enterprise Support Technician

-Microsoft Certified Technology Specialist: MCTS- Windows Vista, Configuration

As a Microsoft Certified Partner, QuickCert follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed.  QuickCert is so certain this course meets and exceeds the exam objectives, we guarantee you will pass your exam!

Not sure what course is right for you?
Contact one of our Career Advisors at 888.840.2378 for assistance.

Your QuickCert Microsoft Exam 70-621: PRO- Upgrading your MCDST Certification to MCITP Enterprise Support Training Package Includes:

Delivery Format	Instructor Led Modules	Practice Exam Simulator	Exam Pass Guarantee
DVDs or online

Exam Pass Guarantee - Learn More

Free Product Upgrades

Toll Free Educational Support

Compatibility with:
NT | 95 | 98 | 2000 | ME | XP | 2003| Vista | Windows 7

 

Hear What Our Customers Are Saying...

“I’m 100% satisfied with QuickCert’s training program. I love that it’s broken into manageable sections.   This is an all-inclusive training solution… they give you the manuals, the lectures broken into short segments, and practice tests that really mirror the actual tests I’ve taken. I plan to renew my membership!!”

— Karen S., Network Administrator, Calabasas, California

Questions?  Contact one of our Career Advisors at 888.840.2378 for assistance or email sales@quickcert.com.

Microsoft Exam 70-621: PRO- Upgrading your MCDST Certification to MCITP Enterprise Support Course Curriculum:

 

Maintaining and Troubleshooting Windows Vista Computers

Module 1: A Troubleshooting Methodology

Overview of a Troubleshooting Methodology

Overview of Troubleshooting Stages

Troubleshooting Component Areas

Module 2: Troubleshooting Operating Systems

Overview of the Windows Vista Startup Process

Troubleshooting the Windows Vista Startup Process with Windows RE

Troubleshooting Operating System Services

Module 3: Troubleshooting Hardware

Overview of Troubleshooting Hardware

Dealing with Physical Failures

Dealing with Device Driver Failures

Troubleshooting Printing in Windows Vista

Troubleshooting Microsoft BitLocker Protected Computers

Module 4: Troubleshooting Networks

Determining Network Settings

Troubleshooting Network Connections

Module 5: Troubleshooting Security Issues

Overview of User Account Control

Troubleshooting User Account Control

Implementing Windows Firewall

Implementing Windows Defender

Module 6: Troubleshooting Applications

Windows Application Troubleshooting

Web Application Troubleshooting

Module 7: Maintaining and Optimizing Windows Vista

Maintaining Windows Vista

Optimizing Windows Vista Performance

Monitoring Windows Vista

Supporting the Windows Vista Operating System and Applications

Module 1: Windows Vista Desktop Deployment Infrastructure

Windows Vista Desktop Deployment Infrastructure

The Components of BDD 2007

Identifying the Support Scenarios

Module 2: Preparing to Apply Desktop Images

Preparing the Target Computer

Backing up the User State

Module 3: Supporting Computers with Desktop Images

Obtaining the Desktop Image

Verifying the Desktop Image Application

Module 4: Installing Applications

Preparation Steps for Installing an Application Package

Application Package Deployment Methods

Module 5: Restoring and Validating User State

Restoring User State

Verifying User State

Module 6: Troubleshooting Desktop and Application Installations

Desktop Installation Troubleshooting

Application Installation Troubleshooting

 

Questions?  Contact one of our Career Advisors at 888.840.2378 for assistance or email sales@quickcert.com.

Free Demo