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QuickCert's Microsoft Exam 70-623: PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Consumer Support Technicians training course teaches students how to install application packages on Windows Vista computers for support scenarios and how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications. 

Microsoft Certified IT Professional: Customer Support Technician (MCITP: Consumer Support Technician) credential validates the knowledge and skills required to deploy and support the Windows Vista operating system. QuickCert's courseware for the MCITP: Consumer Support Technician will arm students with knowledge on deploying Windows Vista, managing security, and troubleshooting network issues.

When you complete the 70-623 exam, you will earn credit toward the following certification:

• Microsoft Certified IT Professional: MCITP- Consumer Support Technician

Course/Certification Pre-requisites:

• Microsoft Certified Technology Specialist: MCTS- Windows Vista, Configuration

As a Microsoft Certified Partner, QuickCert follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed.  QuickCert is so certain this course meets and exceeds the exam objectives, we guarantee you will pass your exam!

Not sure what course is right for you?
Contact one of our Career Advisors at 888.840.2378 for assistance.

Your QuickCert Microsoft Exam 70-623 Training Course: PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Consumer Support Technicians Training Package Includes:

Delivery Format	Instructor Led Modules	Practice Exam Simulator	Exam Pass Guarantee
DVDs or online

Exam Pass Guarantee - Learn More

Free Product Upgrades

Toll Free Educational Support

Compatibility with:
NT | 95 | 98 | 2000 | ME | XP | 2003| Vista | Windows 7

 

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“I’m 100% satisfied with QuickCert’s training program. I love that it’s broken into manageable sections.   This is an all-inclusive training solution… they give you the manuals, the lectures broken into short segments, and practice tests that really mirror the actual tests I’ve taken. I plan to renew my membership!!”

— Karen S., Network Administrator, Calabasas, California

Questions?  Contact one of our Career Advisors at 888.840.2378 for assistance or email sales@quickcert.com.

Microsoft Exam 70-623 Training Course: PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Consumer Support Technicians Training Course Curriculum:

Maintaining and Troubleshooting Windows Vista Computers

 

Module 1: A Troubleshooting Methodology

Overview of a Troubleshooting Methodology
Overview of Troubleshooting Stages
Troubleshooting Component Areas

Module 2: Troubleshooting Operating Systems

Overview of the Windows Vista Startup Process
Troubleshooting the Windows Vista Startup Process with Windows RE
Troubleshooting Operating System Services

Module 3: Troubleshooting Hardware

Overview of Troubleshooting Hardware
Dealing with Physical Failures
Dealing with Device Driver Failures
Troubleshooting Printing in Windows Vista
Troubleshooting Microsoft BitLocker Protected Computers

Module 4: Troubleshooting Networks

Determining Network Settings
Troubleshooting Network Connections

Module 5: Troubleshooting Security Issues

Overview of User Account Control
Troubleshooting User Account Control
Implementing Windows Firewall
Implementing Windows Defender

Module 6: Troubleshooting Applications

Windows Application Troubleshooting
Web Application Troubleshooting

Module 7: Maintaining and Optimizing Windows Vista

Maintaining Windows Vista
Optimizing Windows Vista Performance
Monitoring Windows Vista

Supporting the Windows Vista Operating System and Applications

 

Module 1: Windows Vista Desktop Deployment Infrastructure

Windows Vista Desktop Deployment Infrastructure
The Components of BDD 2007
Identifying the Support Scenarios

Module 2: Preparing to Apply Desktop Images

Preparing the Target Computer
Backing up the User State

Module 3: Supporting Computers with Desktop Images

Obtaining the Desktop Image
Verifying the Desktop Image Application

Module 4: Installing Applications

Preparation Steps for Installing an Application Package
Application Package Deployment Methods

Module 5: Restoring and Validating User State

Restoring User State
Verifying User State

Module 6: Troubleshooting Desktop and Application Installations

Desktop Installation Troubleshooting
Application Installation Troubleshooting

 

Questions?  Contact one of our Career Advisors at 888.840.2378 for assistance or email sales@quickcert.com.

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