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640-461 ICOMM v8.0 - Introducing Cisco Voice and Unified Communications Administration

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Quick Overview

640-461 ICOMM v8.0 - Introducing Cisco Voice and Unified Communications Administration

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Course Description

QuickCert's CCNA Voice Certification (640-461 ICOMM 8) meets the needs of IT professionals who are responsible for administering voice networks. It confirms an individual's skills for specialized job roles such as Voice Engineer, Voice Manager and Voice Technologies Administrator. This certification validates skills with VoIP such as IP PBX, IP telephony, handset, call control, voicemail and develops competency in the solutions Cisco utilizes in its Voice infrastructure.

QuickCert's curriculum includes the knowledge of the components, functionalities and features of Cisco Unified Communications solutions. The course materials also provide the knowledge needed to perform various tasks on Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Presence.

QuickCert provides you with a state-of-the-art training course that is guaranteed to prepare you for your exams and a successful career. With our instructor-led, hands-on training, you will be fully prepared to reach your goal of becoming a Cisco Voice professional.

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Cisco Voice Certification: 640-461 ICOMM 8s Course Curriculum

640-461: Cisco Voice Certification: ICOMM 8


Section 1 - Program Introduction

Cisco Unified Communications v8
VOIP Concept
CUC Manager
Section Summary

Section 2 - Voice Essentials

VOIP Overview
Section Summary

Section 3 - Planning Considerations

Operating System Interaction
Licensing Discussion
3-1 Basic Configuration Process
Section Summary

Section 4 - User Administration

User Privileges
LDAP-Demo Introduction
4-1 Managing Users
Section Summary

Section 5 - Basic Features

Cisco IP Phone Overview
5-1 Phone System Configuration
Class of Control
5-2 Partitions and Calling Search Spaces
Media Gateway Control Protocol
5-3 Media Gateway Control
5-4 CME Web
Section Summary

Section 6 - Media Resources

6-1 Conferencing, Ad Hoc and Meet Me
6-2 Configuring Router Resources
Music on Hold
6-3 Music on Hold
Media Resource Management
Section Summary

Section 7 - Tools and Plug-ins

Tools Overview
7-1 CUCM Tools
Section Summary

Section 8 - Troubleshooting

Voice Discussion
Flowchart and Key Points
Section Summary
Program Summary
Lab Guide - Introduction
Unity Voice Mail System
Auto Quality of Service
Phone Demonstration

Instructor Bio

Aaron Martinello
Bachelors of Science in Information Technology, CCNA, CCNA-Voice, Security+, CEH & CNDA

Aaron Martinello has been an IT instructor for many years. Before that, he was a Non-Commissioned Officer in the Army Signal Branch and has worked extensively for agencies in and around the D.O.D. He has been installing, operating and maintaining networks around the world since 1998. Aaron currently holds a Bachelors of Science in Information Technology, a Certified Cisco Network Associate, CCNA-Voice, Comptia

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