QuickCert's 70-224 course provides students with the knowledge and skills that are needed to implement, administer, and troubleshoot information systems that incorporate Microsoft Exchange 2000 Server. When you pass the Installing, Configuring, and Administering Microsoft Exchange 2000 Server exam, you achieve Microsoft Certified Professional (MCP) status. You also earn credit toward the following certifications:

- Elective credit toward Microsoft Certified Systems Administrator (MCSA 2000) on Microsoft Windows 2000 certification

- Elective credit toward Microsoft Certified Systems Engineer (MCSE 2000) on Microsoft Windows 2000 certification

As a Microsoft Certified Partner, QuickCert follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed. QuickCert is so certain this course meets and exceeds the exam objectives, we guarantee you will pass your exam!

* PLEASE NOTE: This course and exam were scheduled for discontinuation by Microsoft on March 31, 2008. The exam date has been extended to May 24, 2008.

Learning segments

Installing and Upgrading Exchange 2000 Server

Install Exchange 2000 Server on a server computer

Diagnose and resolve failed installations

Upgrade or migrate to Exchange 2000 Server from Exchange Server 5.5

Diagnose and resolve problems involving the upgrade process

Manage coexistence with Exchange Server 5.5

Maintain common user lists

Maintain existing connectors

Move users from Exchange Server 5.5 to Exchange 2000 Server

Configure the Exchange 2000 Active Directory Connector to replicate directory information

Diagnose and resolve Exchange 2000 Active Directory Connector problems

Perform client deployments

Configure Outlook Web Access

Configure client access protocols

Configuring Exchange 2000 Server

Configure server objects for messaging and collaboration to support the assigned server role

Configure information store objects

Configure multiple storage groups for data partitioning

Configure multiple databases within a single storage group

Configure virtual servers to support Internet protocol.

Configure Exchange 2000 Server information in the Windows 2000 Active Directory

Configure Instant Messaging objects

Configure Chat objects

Create and manage administrative groups

Configure separate Exchange 2000 Server resources for high-volume access

Diagnose and resolve Exchange 2000 Server availability and performance problems

Diagnose and resolve server resource constraints. Resources include processor, memory, and hard disk.

Diagnose and resolve server-specific performance problems

Configure Exchange 2000 Server for high security

Configure Exchange 2000 Server to issue v.3 certificates

Enable Digest authentication for Instant Messaging

Configure Certificate Trust Lists

Configure virtual servers to limit access through firewalls

Configure Key Management Service (KMS) to issue digital signatures

Create, configure, and manage a public folder solution

Configure the Active Directory object attributes of a public folder

Configure the store attributes of a public folder

Configure multiple public folder trees

Configure and manage system folders

Managing Recipient Objects

Configure a user object for messaging

Configure a user object for e-mail

Configure a user object for Instant Messaging

Configure a user object for Chat

Manage user and information store association.

Configure user information stores.

Diagnose and resolve problems that involve user and information store placement

Create and manage address lists

Create security groups

Create distribution groups

Diagnose and resolve Recipient Update Service problems

Monitoring and Managing Messaging Connectivity

Manage and troubleshoot messaging connectivity

Manage Exchange 2000 Server messaging connectivity

Manage connectivity to foreign mail systems

Diagnose and resolve routing problems

Diagnose and resolve problems reported by non-delivery report messages

Manage messaging queues for multiple protocols

Monitor link status

Monitor messages between Exchange 2000 Server computers

Monitor messages between Exchange 2000 systems and foreign systems

Configure and monitor client connectivity

Diagnose and resolve client connectivity problems

Manage public folder connectivity

Configure and monitor public folder replication.

Diagnose and resolve public folder replication problems.

Managing Exchange 2000 Server Growth

Monitor services use. Services include messaging, Chat, public folder access, Instant Messaging, and calendaring

Monitor the Information Store service

Monitor server use by configuring server monitors

Monitor Instant Messaging by using System Monitor

Manage growth of public and private message store databases

Manage growth of user population and message traffic

Monitor the growth of client use

Manage recipient and server policies

Diagnose and resolve problems that involve recipient and server policies

Optimize public folder and mailbox searching

Configure the public folder store or mailbox store for full-text indexing

Perform full-text indexing

Restoring System Functionality and User Data

Apply a backup and restore plan

Diagnose and resolve backup and restore problems

Restore user data and System State data

•	Recover deleted mailboxes
•	Recover deleted items

Restore information stores

Configure a server for disaster recovery

Diagnose and resolve security problems that involve user keys

* PLEASE NOTE: This course and exam were scheduled for discontinuation by Microsoft on March 31, 2008. The exam date has been extended to May 24, 2008.

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