Exam 70-622:
PRO:
Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Support Technicians
Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) credential
validates the knowledge and skills required to deploy and support the Windows Vista operating system. QuickCert's courseware for the MCITP: Enterprise Support Technician will arm students with knowledge on deploying Windows Vista, managing security, and troubleshooting network issues.
QuickCert's
70-622 class teaches
students
how to install application packages on Windows Vista computers for support scenarios and
how to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.
As a Microsoft Certified Partner, QuickCert follows the approved Microsoft course curriculum, ensuring you receive the training and knowledge needed to succeed. QuickCert is so certain this course meets and exceeds the exam objectives, we guarantee you will pass your exam!
Learning segments
Maintaining and Troubleshooting Windows Vista Computers (Course 5118)
Module 1: A Troubleshooting Methodology
Overview of a Troubleshooting Methodology
Overview of Troubleshooting Stages
Troubleshooting Component Areas
Module 2: Troubleshooting Operating Systems
Overview of the Windows Vista Startup Process
Troubleshooting the Windows Vista Startup Process with Windows RE
Troubleshooting Operating System Services
Module 3: Troubleshooting Hardware
Overview of Troubleshooting Hardware
Dealing with Physical Failures
Dealing with Device Driver Failures
Troubleshooting Printing in Windows Vista
Troubleshooting Microsoft BitLocker Protected Computers
Module 4: Troubleshooting Networks
Determining Network Settings
Troubleshooting Network Connections
Module 5: Troubleshooting Security Issues
Overview of User Account Control
Troubleshooting User Account Control
Implementing Windows Firewall
Implementing Windows Defender
Module 6: Troubleshooting Applications
Windows Application Troubleshooting
Web Application Troubleshooting
Module 7: Maintaining and Optimizing Windows Vista
Maintaining Windows Vista
Optimizing Windows Vista Performance
Monitoring Windows Vista
Supporting the Windows Vista Operating System and Applications (Course 5119)
Module 1: Windows Vista Desktop Deployment Infrastructure
Windows Vista Desktop Deployment Infrastructure
The Components of BDD 2007
Identifying the Support Scenarios
Module 2: Preparing to Apply Desktop Images
Preparing the Target Computer
Backing up the User State
Module 3: Supporting Computers with Desktop Images
Obtaining the Desktop Image
Verifying the Desktop Image Application
Module 4: Installing Applications
Preparation Steps for Installing an Application Package
Application Package Deployment Methods
Module 5: Restoring and Validating User State
Restoring User State
Verifying User State
Module 6: Troubleshooting Desktop and Application Installations
Desktop Installation Troubleshooting
Application Installation Troubleshooting
For More Information E-Mail us at sales@quickcert.com
or call us at 1.888.840.2378
GET IN THE LEAD —
get certified today!
Experience the benefits of classroom learning - anytime, anywhere! QuickCert's expert instruction and multi-media courseware is guaranteed to get you certified- or your money back!
YOUR TRAINING PACKAGE INCLUDES:
Instructor-Led Training
Demos and Lab Learning
Multi-Media Presentations
Practice Exams and Test Simulators
Self-Paced Navigation
CD-ROM or Online Delivery
Toll Free Educational Support
Money-Back Guarantee
Compatibility with NT | 95 | 98 | 2000 | ME | XP | 2003 | 2007 | Vista
FREE DEMOS!